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Family resort

Grand Hyatt Sanya

Net transaction ROI growth 20%, exposure growth 71% for a flagship Sanya resort.

Output cadencePer brand

20 posts

30 days

60 posts

Quarter

Channels
The results

What a localized campaign produced for Grand Hyatt Sanya — measured on net-transaction ROI and direct bookings, not vanity reach.

71%Monthly exposure growth
20%Net transaction ROI
60Posts per quarter
The framework

Precise → Expanded Audiences, Broaden Scenarios, Altruistic View + Real Users = Viral Content Matrix

The same content-matrix logic behind every Love We campaign — applied to Grand Hyatt Sanya’s audience and goals.

The approach

From a precise audience to a viral matrix

Three deliberate moves took Grand Hyatt Sanya from a defined core audience to a self-amplifying content matrix.

01

Project Requirements

Stabilize existing users, expand and acquire new audiences.

02

Influencer Strategy

Mommy Influencers (core user) × Travel Influencers (new user).

03

User Portrait

Based on family tourists; expand to lifestyle and Gen Z groups.

Two-track strategy

Secure the base, then expand the scenario

Every campaign runs two complementary tracks at once — one guaranteeing conversion, the other widening the audience.

Track A · Secure

Guarantee Basic Conversion

Focus on parent-child/mommy influencers, highlight the hotel's family-focused amenities, and partner with teen influencers who can appear on camera.

Track B · Expand

Expand Multi-Scenario Resort Audiences

Collaborate with Gen Z sophisticated female and lifestyle travel influencers; reach young couples, girlfriend groups, and leisure business travelers.

Channel mix

Where the campaign ran

  • Douyin
  • Package
  • WeChat Article
  • WeChat Video
  • Livestream
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